Terms and Conditions

Ignite Media

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the website located at ignitemedialtd.com ("Site") and any services offered by Ignite Media ("Agency," "we," "us," or "our"), including advertising, marketing, branding, content, and related consulting services (collectively, the "Services").

By accessing the Site or engaging our Services, you ("Client," "you," or "your") agree to be bound by these Terms. If you do not agree, please do not use the Site or engage our Services.

2. Services

2.1 Ignite Media provides advertising and marketing-related services, which may include but are not limited to: campaign strategy, media buying, content creation, social media management, SEO, branding, and creative design.

2.2 The specific scope, deliverables, timelines, and fees for any engagement will be set out in a separate written proposal, statement of work, or service agreement ("SOW") signed by both parties. In the event of a conflict between these Terms and an SOW, the SOW will govern for that specific engagement.

2.3 We reserve the right to refuse or discontinue Services to any person or business at our discretion, including where a project conflicts with our other client relationships or values.

3. Client Responsibilities

3.1 You agree to provide accurate, complete, and timely information, assets, approvals, and access (including to accounts, platforms, or third-party tools) reasonably required for us to perform the Services.

3.2 Delays in providing required materials or approvals may result in delays to project timelines, for which we are not responsible.

3.3 You are responsible for ensuring that any content, trademarks, images, or materials you provide to us do not infringe the rights of any third party, and you agree to indemnify us against claims arising from such materials.

4. Fees and Payment

4.1 Fees for Services will be as set out in the applicable proposal, SOW, or invoice.

4.2 Unless otherwise agreed in writing, invoices are due within 15 days of the invoice date. Late payments may incur interest at 2% per month or attract suspension of Services.

4.3 Third-party costs (such as ad spend, media placements, licensing fees, or software subscriptions) are separate from our fees, are billed at cost or as otherwise agreed, and may require advance payment.

4.4 All fees are exclusive of applicable taxes (including GST/VAT where applicable), which will be added as required by law.

4.5 Except as otherwise agreed, fees are non-refundable once work has commenced, though we will act reasonably regarding work not yet performed.

5. Intellectual Property

5.1 Upon full payment of all applicable fees, final deliverables created specifically for you under an SOW will be assigned or licensed to you as set out in that SOW.

5.2 We retain ownership of all pre-existing materials, tools, templates, methodologies, and know-how used in delivering the Services, and nothing in these Terms transfers ownership of our proprietary processes or unused concepts/drafts.

5.3 We reserve the right to display completed work in our portfolio, case studies, and marketing materials, unless you request otherwise in writing (e.g., due to confidentiality).

5.4 All content on the Site, including text, graphics, logos, and design, is owned by or licensed to Ignite Media and may not be reproduced without permission.

6. Confidentiality

Each party agrees to keep confidential any non-public business, technical, or financial information disclosed by the other party in connection with the Services, and to use it only for the purposes of the engagement, except where disclosure is required by law.

7. Advertising Platforms and Third Parties

7.1 Some Services may involve the use of third-party advertising platforms (e.g., Meta, Google Ads) or vendors. Your use of such platforms may be subject to their own separate terms, which are outside our control.

7.2 We do not guarantee specific results, rankings, engagement, conversions, or return on ad spend, as these depend on factors outside our control, including platform algorithms, market conditions, and third-party policies.

8. Limitation of Liability

8.1 To the maximum extent permitted by law, Ignite Media shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, data, or business opportunities, arising from your use of the Site or the Services.

8.2 Our total liability for any claim arising out of or relating to the Services shall not exceed the total fees paid by you to us for the specific Services giving rise to the claim in the 6 months preceding the claim.

8.3 Nothing in these Terms limits liability that cannot be excluded under applicable law.

9. Termination

9.1 Either party may terminate an ongoing engagement in accordance with the notice period specified in the applicable SOW, or, if none is specified, with 30 days written notice.

9.2 Upon termination, you agree to pay for all Services rendered and costs incurred up to the effective date of termination.

10. Disclaimers

The Site and its content are provided "as is" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana, India.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site or Services after changes are posted constitutes acceptance of the revised Terms.

13. Contact Us

If you have questions about these Terms, please contact us at:

Ignite Media
9th Floor, Kapil Kavuri Hub, 144, Survey 37, Financial District, Nanakramguda, Telangana 500032
hello@ignitemedialtd.com
+91 91820 99592